Tracking Order

Follow your parcel from dispatch to delivery.

How to track

When your order is dispatched, we email you a tracking number. Enter it on the carrier’s website (the tracking link is included in your dispatch email) to see the latest status.

When tracking updates

Tracking usually becomes active within 24–48 hours after dispatch. Before the first scan, the number may show “not found” — this is normal.

Order statuses

Processing — payment confirmed, order being prepared.
Dispatched — order has left our facility; tracking number issued.
In transit — on its way to you.
Delivered — marked delivered by the carrier.

Need help?

If tracking has not updated for several days, or your parcel is marked delivered but not received, contact us at support@amberau.com with your order number.